Customer Service
Shipping
Shipping inside the United States and Canada is available online, for other special requests please contact the store at (415) 581-3605 or (415) 581-3606.
All orders are shipped via either UPS Ground or USPS.
Please allow 7-10 business days for ground delivery.
We do not ship orders on Saturday, Sunday, or major holidays.
Shipping Rates within the continental US:
Return Policy
All full price purchases accompanied by a receipt can be returned within 30 days of purchase. Credit card purchases will be credited to the same card used on the transaction, cash sales for less than $20 can be refunded by cash, transactions over $20 and check transactions will be refunded by check ( a 2-3 week turn around) issued by mail.
Purchases of sale price items are final and are not returnable.
Without a receipt a store credit will be issued for the item at the current retail price.
After 30 days any full price merchandise in salable condition can be returned for a store credit.